If you require any assistance installing or using R3 - the Risk Rating & Ranking Tool, please email us at r3support@practicalsolutionsgroup.com.au.  All support requests are given top priority and are dealt with utmost urgency. The support requests are handled by software developers who are involved in developing the product. This ensures that R3 customers get the best possible support.

Telephone Support

We do not offer telephone support. However, for the customers of the PAID versions, we call the customer to resolve issues if we feel that the e-mail support channel is inadequate.

R3 Feedback

We believe that our risk tools will only improve with your valuable feedback.  Please provide feedback via feedback@r3riskcalculator.com.